Thursday, February 20, 2020
Home Latest Sparklike Care™ annual service for guaranteed accuracy

Sparklike Care™ annual service for guaranteed accuracy

Sparklike Care™ annual service for guaranteed accuracy

Sparklike offers its customers an all-inclusive calibration and maintenance service.

Insulating glass manufacturers want to assure that their production is controlled, and that they deliver the best quality products to customers. The quality operators take regular measurement to check the insulating gas concentration.

The operators need to trust the reading. Therefore, Sparklike devices should be calibrated annually ensure correct measurement of insulating gas concentration and product quality.

To make the maintenance of Sparklike devices™ as easy and as convenient as possible, Sparklike offers its customers in Europe an all-inclusive calibration and maintenance service, also known as Sparklike CARE™.

Sparklike Care™ annual service for guaranteed accuracy

QUALITY MEASUREMENT WITH ANNUAL SPARKLIKE SERVICE

Sparklike CARE™ and Sparklike CARE+™ mean that your Sparklike device™ is controlled and serviced annually by Sparklike Certified Professionals. These two annual service agreement options guarantees, that you receive an all-inclusive service to your device. Starting with a pick-up from transport provider FedEx and ending with the delivery of your newly calibrated device that has the wear and tear parts replaced, latest updates along with a calibration certificate.

DOWNLOAD SPARKLIKE CARE LEAFLET ENG

Sparklike Care™ annual service for guaranteed accuracy

When device arrives for the annual maintenance, Sparklike Certified Professionals start the maintenance process by first testing the device’s operations. As a general procedure, this means checking the parts for wear and tear defects. The Sparklike CARE™ annual service agreement includes replacement of most common wear and tear parts.

After testing the device’s operations, and replacing of the necessary wear and tear elements, Sparklike Engineers will perform an inspection and adjustment of optics. In case of regular calibration work, Sparklike Engineers quote the customer for a permission to proceed, if extra repair to the device is needed.

During the next phase in the Sparklike quality assurance protocol, the Sparklike devices are calibrated by checking the reference measurements. If any variances occur, necessary actions will be taken to fine tune the device.

Fine tuning in itself means analyzing the reference measurements and adjusting the insulating gas concentration readings throughout the whole measuring range. At this stage, several hundreds of measurements are being conducted using different references and methods to secure the reading accuracy.

Eventually the calibrated device is returned to the operator together with the calibration certificate. To make things as easy as possible for their customers, Sparklike keeps a record of all calibrated analyzers. A reminder email is being sent to the customer to remind of the approaching calibration. This way the customer can rest easy for a year, until it’s time to calibrate the device again.

Sparklike Care™ annual service for guaranteed accuracy

Although, Sparklike is continuously developing new methods to analyze insulating glass gas content, it is committed to continuously improving its existing devices. Thus, during the next phase of the quality assurance protocol, Sparklike Certified Specialists look to improve the usability of the Sparklike devices. Therefore, they run new software updates for the Software by Sparklike. These software updates allow the access to the latest features that can further improve the accuracy of the reading. This update is always part of the calibration process.

Sparklike Care™ annual service for guaranteed accuracy
Sparklike Care™ annual service for guaranteed accuracy

In the final stage of the quality assurance protocol, a set of quality testing and verification for the device is conducted. Finally, the newly serviced device will be packed and returned to the customer. In order to provide an all-inclusive service to its customers, Sparklike includes also the pick-up and return of the device.

Sparklike CARE+™ – available only for Sparklike Handheld™ device – includes the same services as The Sparklike CARE™ as well as a replacement device for the time when own device is being serviced.

To keep reading about Sparklike CARE™, click the link below.

READ MORE

RELATED NEWS

Leave a Reply

784FansLike
237FollowersFollow
7SubscribersSubscribe

Most Popular

Sibelco acquires two glass recycling activities

Emiliana Rottami is an obsolete glass recycling plant with valid permits. Emill is a glass fines recycling...

MACO announced as latest big-name sponsor for Glazing Summit

Global window and door hardware manufacturer MACO is the latest big-name to come on board for Glazing Summit 2020.

FGIA Recognizes Industry Leaders for Excellence, Marketing, More During Inaugural FGIA Annual Conference

FGIA Recognizes Industry Leaders for Excellence, Marketing, More During Inaugural FGIA Annual Conference The...

HEGLA: Storage, handling, logistics, and digitisation at Fensterbau

It’s usually the habitual, mundane or unremarkable procedures that take too much time or make life at...

Recent Comments